Administration Console hangs when logging in using host name

Administration Console hangs when logging in using host name

Problem Description

The Administration Console is displayed however after entering the user name and password, the page appears to hang. Domain will be running and accessible by command line tools such as infatest . Domain may be accessed using localhost and not the machine host name is entered into Administration Console URL.

Cause

The fact that the Administration Console can be accessed via the localhost string indicates there is a fault with DNS. PowerCenter will use DNS to check back on host names and IP addresses.

Solution

To resolve this issue identify which machines on the network are acting as DNS servers and check their configuration ensuring that entries for machines used by PowerCenter (database server, client machines, PowerCenter nodes) are correct.

Applies To

PowerCenter 8.1.x PowerCenter 8.5